- 🔄 Orders are processed semi-automatically. During regular business hours, most transactions are completed within the usual timeframe, averaging 120–240 minutes. In the evening and at night, processing may take longer depending on the workload.
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- 💰 Payment for a single order can be sent in several separate transfers.
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👥 Personalized assistance
We treat every transaction with care and strive to find the best solution for non-standard situations. Should any issues arise, we review each case individually, aiming to resolve it in a way that is fair and convenient for the client.
📞 Support for your requests
If you have questions regarding the status of your request, the terms of the exchange, or the transaction process, please contact our support team. We will provide up-to-date information and help you navigate the situation. Our support team is available daily from 8:00 to 00:00 (Kyiv time).